I recently paid a visit to Factory Finish Customs in Napanee, Ontario.
I had an appointment to get a few things done on my new Chevy Silverado. Among the
list of things that was to be done to my truck was – window tint, ppf (paint protection
film) on the hood, running boards and a spray in bed liner. When making the appointment
for the work to done the owner, Guy, asked several questions especially pertaining to the
bed liner – since there is more than one choice he wanted to be sure to get the liner
that was right for me and my future use of the truck bed – something I personally
would not have thought of but am thankful he took the time.
Unfortunately when it came time to install the running board steps there was a problem.
The steps came with the wrong sized brackets so they could not be installed that day.
Guy was on the phone immediately with the distributor and was able to take care of the
issue and had a set of running board steps with the proper brackets shipped to my door
step in the U.S. within two days.
Guy was a pleasure to work with, courteous and very knowledgeable with fair pricing.
Can’t wait to do more work on my truck – I will definitely go back to FF Customs.
I have no reason not to be a repeat.
Pretty impressed with your service and prompt responses.
Will probably order an intake next from you. And will be sure to recommend you out west.
Thanks again.Colyn Washburn
I have got many things from factory finish great service and assistance for anything aftermarket give guy and the lads a call thanksDylan Lobb
I have been a customer at factory finish since guy opened the doors 14 years ago. Started with a 5.0 mustang and since done a few other vehicles ending with my 07 dodge cummins with over 25 aftermarket and performance upgrades. Guy is always willing on working with the customer to figure out any problem you might have. There isn’t much he can’t get for your vehicle good thing because you are never done upgrading I should know because I am not.Trevor Shurtleff
I’ve been a customer for 3 years, Great customer service, Friendly environment.I recommend you to everyone looking for extra automotive accessories and performance upgrades! I’ll be bringing the truck back in soon for more!
I’ve gone through a lot of vehicles over last 9 years and FF has put the finishing touch on everyone of them from tint, window replacement, car starts, tires, hitches and much more. Every visit I have left completely satisfied. Great prices too, recommend everyone give FF a visit.James Clarey
Always great service at Factory Finish. Highly recommended!Tim Kidd
A great big thank you to Guy of Factory Finish for making helmet logo stickers for the Stone Mills Sabres Minor Hockey Association. Our players were so excited and happy to receive such a great gift! I’m definitely recommending Factory Finish to each and every one of the teams’ parents,all of the executive staff&everyone I meet.Erin Parks
If you want high quality work and performance factory finish is the place to go, reasonable prices , excellent service and parts, very pleased with all there workDavid Cox
This is my 2011 Dodge ram 1500 customized. Have had alot of the work done at factory finish. Guy is an awesome guy to deal with and I’d recommend him to anyone. I’ve had an auto starter, leveling kit, k&n air intake, throttle body spacer, bully dog tuner system, fender flares, headlights, rims and a nice set of 33s, and a 3 inch exhaust from the cat back installed to turn it into the truck it is today. Anytime I’ve needed to get work done guy and his staff we’re always quick to answer any questions I had and fond me pricing even when it was on his own time. I was always able to get in quickly to get the work done I wanted. He stands behind his work 100%. When I had the headlights installed a couple days later there was an issue in the one which was a factory defect. Guy had me another one in a couple days later and was very quick at rectifying the situation and very apologetic even though it wasn’t his fault. There are still some future upgrades I have planned for my beast and they will definitely be done at factory finish! I recommend them to anyone for any of your aftermarket needs.Lee Rankin
Great job on spray in box liner and good price. Very impressed.Scott McDonald
I’ve been going to factory finish for 10 years for stereo systems, tinting windows and remote starters and have never had any problems. Highly recommend Factory Finish for anything aftermarket.Shawn McArthur